Front Desk Receptionist

Centervill, OH
Full Time
Experienced
Medical Receptionist/Front Desk

Sunshein Podiatry Associates
6474 Centerville Business Parkway
Centerville, OH 45459

Job details

Full Time

Qualifications: 

  High school or equivalent 
Customer service: 1 year (preferred)
Medical terminology: 1 year (preferred)
Computer skills: 1 year (preferred)

Full Job Description

We are currently seeking to add a full-time receptionist and front desk coordinator to our team at Sunshein Podiatry Associates.  This is an extremely busy position and our practice is currently adding a second physician.  This person must be able to think fast, form solutions to ever changing situations and be adaptable.  This position is expected to be held by a leader not a follower.   The schedule consists of working Monday – Friday 8:00 AM – 5:00 PM.

This job covers the responsibility of answering the phones with a pleasant demeanor, scheduling patient appointments and making sure appointments are confirmed.  Greet patients coming into the office with a pleasant smile and positive attitude.

Some of the responsibilities entail:
 
  • Welcome patients and visitors in person or on the telephone
  • Optimizes patients’ satisfaction, provider time, and treatment room through scheduling appointments
  • Comforts patients by anticipating patients’ anxieties; answering patients’ questions
  • Maintaining the reception area
  • Ensures information and accuracy of patient paperwork and patient records
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information
  • Protects patients’ rights by maintaining confidentiality
  • Maintains operations by following policies and procedures; reporting needed changes
  • Maintains proper professionalism and exceptional customer service at all times
  • New patient processing, checking in, checking out patients
  • Maintain and balance the day sheet
  • Make bank deposits and balance the cash drawer

Attributes of a Successful Candidate include:
 
  • Having a passion for customer service
  • Handle stress with maturity
  • Follow check lists
  • Desires to be a leader
  • Excellent communication skills
  • Well developed time management skills
  • Excels with organizing work (likes checklists)
  • Dedicated to paying attention to detail
  • Prefers a professional work environment
  • Quality focus
  • Takes Initiative but follows procedures and protocols
  • Enjoys working in a fast paced team environment
  • *Most importantly* the right candidate will have a pleasant demeanor and a positive mindset!

Pay Range:  $18.00 - $20.00 per hour

Benefits:
 
  • 401K with employer match
  • Paid time off
  • Employee discounts
  • Production bonuses
  • Positive attitude bonuses
  • Uniforms


If you are looking for a challenge, to advance yourself professionally, to be a key member of a fantastic medical team and a leader in a growing medical practice, please apply!

This is a very busy office and applicants are expected to keep pace and stay ahead of our physicians.
 
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